Shipping policy
1. Duties, Taxes, and Import Fees
All international orders may be subject to import duties, taxes (such as VAT or GST), and customs clearance fees. These fees are not included in the product price or shipping cost paid at checkout.
By placing an order with [Your Store Name], you acknowledge that:
You are the Importer of Record and are responsible for complying with all local laws and regulations.
All additional charges for customs clearance must be fulfilled by you; we have no control over these charges and cannot predict what they may be.
2. Refusal of Delivery
If you refuse to pay the required import duties/taxes and the package is returned to us:
Original Shipping Fees: These are non-refundable.
Return Shipping Costs: Any fees charged by the carrier to return the package to our warehouse will be deducted from your refund.
Restocking Fee: A [X]% restocking fee may apply to cover the processing of refused international shipments.
3. Abandoned Packages
If a package is abandoned at customs because the customer refuses to pay duties or fails to provide necessary documentation, and the carrier does not return the package to us (e.g., it is destroyed), no refund will be issued.